Terms of Service

Agreement to Terms

By accessing or using Liora Finch ("we", "us", or "our") website and services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

These terms apply to all visitors, users, and customers of our website.

Products and Orders

• Product Descriptions: We strive to display our products as accurately as possible. However, colors may vary slightly due to monitor settings. Measurements are provided as guides.
• Pricing: All prices are in LKR and are subject to change without notice. We reserve the right to correct any pricing errors.
• Order Acceptance: We reserve the right to refuse or cancel any order for any reason, including availability, errors in product or pricing information, or fraud concerns.
• Handcrafted Items: Our products are handcrafted, which means each piece may have slight variations that make it unique. These are not defects but characteristics of artisan craftsmanship.

Payment Terms

• Payment is required at the time of purchase
• We accept major credit cards, debit cards, and PayPal
• All transactions are processed securely through our payment partners
• You are responsible for any taxes applicable to your purchase

Shipping and Delivery

• Processing Time: Orders are typically processed within 2-5 business days. Handcrafted items may require additional time.
• Shipping Times: Delivery times vary by location. Standard shipping takes 5-10 business days domestically and 10-21 days internationally.
• Risk of Loss: Risk of loss and title for items pass to you upon delivery to the carrier.
• International Orders: You are responsible for any customs duties, taxes, or import fees.

Returns and Refunds

• Return Period: You may return most items within 30 days of delivery for a full refund.
• Condition: Items must be unworn, unwashed, and in original condition with all tags attached.
• Exceptions: Sale items, custom orders, and intimate apparel are final sale and cannot be returned.
• Refund Processing: Refunds are processed within 5-7 business days after we receive the returned item.

User Accounts

When you create an account with us, you agree to:

• Provide accurate, current, and complete information
• Maintain the security of your password and account
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized use

Prohibited Activities

You agree not to:

• Use our services for any unlawful purpose
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt our services or servers
• Copy, reproduce, or resell our content without permission
• Engage in fraudulent transactions

Intellectual Property

All content on this website, including text, graphics, logos, images, product designs, and software, is the property of Liora Finch or its content suppliers and is protected by intellectual property laws. You may not use, reproduce, or distribute any content without our express written permission.

Limitation of Liability

To the fullest extent permitted by law, Liora Finch shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services.

Our total liability shall not exceed the amount you paid for the product or service that gave rise to the claim.

Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting. Your continued use of our services after any changes indicates your acceptance of the modified terms.